Refund & Returns Policy

Effective Date: 30/09/2025

Thank you for choosing Test2Easy.com, operated by TB Digital. We aim to provide high-quality online test preparation services. This Refund & Returns Policy explains the terms under which refunds or cancellations are applicable for subscriptions purchased on our platform.

1. Subscription Cancellation

  • Users may request cancellation of their test series subscription within 3 days of purchase.

  • To initiate a cancellation, you need to go and proceed the steps as: My Account → Order → Cancel and follow the steps as per given instruction.

  • Cancellations requested after 3 days will not be eligible for any refund.

2. Refund Eligibility

Refunds will only be provided if:

  • The cancellation request is made within 3 days of purchase.

  • The user has not fully consumed or completed the purchased test series.

  • The issue is verified and approved by our support team.

Refunds are not applicable in the following cases:

  • If you have already attempted a significant portion of the tests.

  • If technical issues are due to your device, internet connection, or browser settings.

  • If you change your mind after the subscription period.

3. Refund Process

  • Once your cancellation request is approved, the refund will be processed to your original payment method.

  • Refunds may take 7–10 business days to reflect in your account, depending on your bank or payment provider.

4. Non-Refundable Services

  • All one-time purchases, completed test series, or expired subscriptions are non-refundable.

  • Refunds will not be provided for promotional offers, discounts, or coupon-based purchases.

5. Changes to Policy

We may update or revise this Refund & Returns Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

6. Contact Us

If you have any questions regarding refunds or cancellations, please contact us at:

📧 Email: support@test2easy.com
🏢 Registered under: TB Digital

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